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Family Help Line Program Overview
Proven to increase callers' parenting skills and knowledge.Achievement Rate Goal: 60% of participants will increase their new skills.
Outcome Goal: Callers will increase knowledge by 10%.
Achievement Rate Results: Participants show significant increases in risk-reducing Protective Factors:
- 100% of callers met the minimum benchmark decrease of 10% or more in reduction of stress after calling the FHL.
- 96% of callers met the minimum benchmark increase of 10% or more in knowledge of family management skills after calling the FHL.
- 94% of callers met the minimum benchmark of 10% or more in knowledge on how to improve communication and/or interaction with family members after calling the FHL
- 98% of callers met the minimum benchmark increase of 10% or more in knowledge of available resources/supports after calling the FHL.
- 98% of callers met the minimum benchmark of 10% or more in knowledge on how to advocate for themselves and/or their family after calling the FHL.
Outcome Goal Results: Callers participating in the evaluation reported a:
- 47%decrease in level of stress after calling the FHL.
- 30% increase in knowledge in Family Management Skills after calling the FHL.
- 27% increase in knowledge on how to improve communication and/or interaction with family members after calling the FHL
- 27% increase in knowledge on how to improve communication and/or interaction with family members after calling the FHL
- increase in knowledge on how to advocate for themselves and/or their family after calling the FHL.
