FHL Outcomes

Proven to decrease callers’ stress and increase parenting skills and knowledge.

Achievement Rate Goal:Β  70% of participants will have a minimum increase of 10% or more in confidence/knowledge. Participants show significant increases in risk-reducing Protective Factors:


Callers participating in the evaluation reported a:

  • 29% increase in knowledge on healthy communication/ interactions with family members.
  • 32% increase in family management skills (positive parenting techniques).
  • 45% increase in confidence to self-advocate
  • 45% increase in knowledge of available resources/supports.
  • 47% decrease in stress after the FHL call.

The numbers in this chart represent points on a 10-point scale. (0 points = 0% knowledge and 10 points = 100% proficiency in knowledge.)
* Statistical significance at P < 0.001 β­’ (very strong evidence that results are statistically significant)