Call The Family Help Line


When you call, you will hear a brief instruction message.

Press 252 if you would like to speak with or leave a message for one of our Family Help Line Parenting Coaches.

You can also email us at

If this is an emergency:
Crisis Clinic: 866-427-4747
988 Suicide & Crisis Lifeline: Call or text 988

Because kids don’t come with instructions!

The Family Help Line is a toll-free number from anywhere in Washington State, available to parents, caregivers, and anyone who has an interest in or questions about a child in their community.  We can help you find resources, parenting classes, community resources and so much more.  We are here to talk and problem solve with you!

If you need a translator, please call and let us know – in most cases we can have a translator available in minutes!

Additional Services

You can request a phone appointment with the Family Help Line. A Family Help Line Parent Coach will call you as soon as possible. If you are not able to talk when the Parent Coach calls, you can arrange for a different appointment time.

Email or call us at +1-800-932-4673

If this is an emergency:
Crisis Connection: 866-427-4747
National Maternal Mental Health Hotline: 1-800-852-6262
988 Suicide & Crisis Hotline: Call or text 988

The Family Help Line mails parenting/care-giving information to callers who make requests. We have over 100 publications available for mailing or downloading, in addition to brochures, posters, and Family Help Line cards.  You can see many of our tips online in our Parenting Tips section >> Contact the FHL if you would like us to mail you publications. 1-800-932-4673

The Searchable Database is available 24 hours and contains parenting classes, support groups, events, and resources organized by city.

Search now >>

Call us for help finding local support groups, parent groups, and programs for children and teens near you!

1-800-932- 4673

“I wish I’d known about this number before. My family gets so tired of hearing me cry and complain. They don’t know how to help me and I’m afraid they will reject my son. He has problems, but he really is a sweet, loving kid. You’ve given me so much hope.”
“Parent Trust…gives me the strength and support I need to imagine what it is like to become a strong, healthy parent.”